Entergy
James Bobo, Customer Service
Specialist
Dr. Berk keeps a potentially dull
topic lively and interesting.
Maurice Casadaban, Sr Wholesale
Executive
Practical. Clear. Excellent real world
examples.
Tim Cragin, Senior Counsel
Very good overview. Provides a solid
foundation for more detailed learning. Interesting &
Painless. Good group participation due to Joel's relaxed
style.
Charles R. Davis, Sr Wholesale
Executive
Quick, insightful. Also was personally
beneficial.
Rajesh Gupta, Program Manager
Wide coverage of utility financial
& accounting topics.
Mary C. Herren, Mgr Regional Customer
Svc
Dr. Berk has an amazing knowledge and
understanding of utilities.
Michael LaBiche
Dr. Berk took a subject which I
consider to be typically boring and generated significant
interest on my part.
Paul Olivier, Mgr Transmission Project Devlp
Joel is an excellent instructor. He
makes this subject (which could be very dull) entertaining and
relevant.
Oscar Washington, Customer Relations
Manager
Instructor was very knowledgeable.
Used realistic examples. He was very energetic and had some
pretty good jokes.
Denise Redmann, Senior Attorney
Dr. Berk's jokes really interject
levity into a dry and complex area which needs to be
understood thoroughly by professionals in the industry. Who
writes the jokes? David Lettermen may be your only stiff
competition.
Bruce P. Housey, Engineer III
I feel considerably more comfortable
with accounting issues ...ratemaking, depreciation, etc..
R. Wade Litchfield, Attorney
Good conceptual slant. Good pace.
Great delivery.
Paul Olivier, Sr Staff Engineer
Material covered was timely, relevant
examples, dynamic speaker. Best course I've attended for
utilities.
James Bobo, Customer Service
Specialist
Dr. Berk keeps a potentially dull
topic lively and interesting.
Matthew T. Brown, Senior Counsel
Material was helpful and clearly
presented. Entertaining. You kept my interest.
